Patient Access Coordinator

Position Summary:
The Patient Access Coordinator provides administrative and communication support to the Virtual Care Center team, ensuring smooth coordination of physician calls, accurate documentation in the medical record, and efficient clerical operations. This role requires familiarity with healthcare workflows, strong organizational skills, and the ability to communicate clearly and professionally with physicians, clinical staff, and patients.

Key Responsibilities:

Clerical & Administrative Support

• Perform general clerical duties including data entry, scanning, filing, and record maintenance.
• Maintain accurate, organized, and confidential patient and operational records.
• Support the day-to-day administrative needs of the Virtual Care Center team.

Call Management & Physician Communication

• Receive incoming calls from physicians, advanced practice providers, and other healthcare professionals.
• Identify the purpose of the call and promptly route or delegate to the appropriate physician or team member.
• Maintain a calm, professional demeanor while managing multipl