IT Support Assistant - Graphic Design Background

Eram Talent is seeking a creative and technically skilled IT Support Assistant – Graphic Design Background to provide IT support services while delivering high-quality graphic design solutions for digital and print media. Reporting to the IT Supervisor/Operations Manager, the role supports the maintenance of IT systems, software, and documentation while creating visually engaging content that enhances internal and external communications. The successful candidate will assist with troubleshooting IT issues, maintaining data backups, preparing system documentation, and designing creative assets including presentations, brochures, social media graphics, advertisements, and other digital content. The ideal candidate has 3–5 years of relevant experience in IT support with a strong background in graphic design.

Key Responsibilities

• Provide first-level IT support for hardware, software, and system-related issues.
• Assist in maintaining computer programs, applications, system documentation, and operational procedures.
• Design creative layouts using typography, color, imagery, and branding guidelines.
• Produce high-quality visual assets for print and digital platforms, including brochures, presentations, banners, social media graphics, advertisements, and marketing materials.
• Collaborate with stakeholders to understand project requirements and deliver