UI/UX Specialist (Saudi Arabia)

The UI/UX Specialist is responsible for shaping, designing, and continuously improving user experiences across KAUST’s IT services and touch points. The role ensures that all interfaces and journeys adopt industry-leading user-centric design principles, accessibility standards, and align with the IT Department’s UI/UX framework. A key responsibility of this role is to establish, document, and communicate clear UI/UX processes and standards to stakeholders, ensuring consistent adoption across teams and projects.

The specialist partners with service owners and user engagement specialists to conduct user research, develop prototypes, perform usability testing, and provide design governance. Through this work, the UI/UX Specialist enables the delivery of intuitive, efficient, and accessible digital experiences that support KAUST’s goals of operational excellence, technology enablement, and customer satisfaction.

Responsibilities:

• Work with team members to define and maintain UI/UX principles, guidelines, and best practices for IT services.
• Review interfaces and service designs for alignment with established UX guidelines and provide feedback for improvement.
• Define and maintain UI/UX principles, guidelines, and best practices for IT services.
• Conduct user research (interviews, surveys, observations) to identify needs and pain points.
• Translate research insights into personas, journey maps, task flows, and actionable re