Manager - Aftermarket & Service Line

About Eriez

Eriez is a global leader in Separation Technologies and Material Handling Solutions, serving customers worldwide for more than 80 years. Our commitment to innovation, engineering excellence, and customer success has made us a trusted partner across a wide range of industries.

Eriez India is looking for an experienced and dynamic Manager – Aftermarket & Service Line to lead the growth and development of our aftermarket and service business.

This is a strategic role responsible for driving aftermarket sales, service revenue, customer retention, profitability, and lifecycle value across Eriez India’s installed customer base.

What You'll Do

·       Lead and execute the Aftermarket & Service Line strategy to achieve revenue, order intake, profitability, and customer satisfaction objectives.

·       Drive growth across spare parts, service contracts/AMCs, refurbishment, upgrades, modernization, repairs, and lifecycle solutions.

·       Develop strong relationships with key customers and identify opportunities to increase the value of Eriez's installed equipment base.

·       Build a customer-focused service organization with strong processes, systems, and performance standards.

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