Client Success Specialist
Client Success Specialist
Commerce, CA | Full-Time | Onsite
Salary range: 75k – 85k
At Ernest, we’ve been helping businesses succeed for more than 80 years by building lasting relationships with our clients, employees, and communities. As the largest privately owned packaging company in the United States, we’ve built our success by putting people first. We believe in promoting from within, investing in our employees, and creating opportunities for people to build meaningful, long-term careers.
We’re looking for a Client Success Specialist to join our Commerce, CA team. If you’re organized, make good decisions, enjoy building relationships, thrive in a fast-paced environment, and take pride in owning your work, we’d love to meet you.
Position Summary
As a Client Success Specialist, you’ll be a key business partner to an assigned portfolio of clients and their primary day-to-day point of contact. Working closely with a Client Relationship Manager (outside sales representative), you’ll take ownership of the ongoing needs of your accounts and help ensure their business runs smoothly.
This role goes well beyond processing orders or handling transactions. You’
