Workplace AI Feature Enablement & Adoption Specialist (all humans)

Make a difference in the financial life of millions of people: At Erste Digital you are co-creating the digital future, in which better financial health is possible. #believeinyourself

We are part of Erste Group – the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle.

Artificial intelligence is changing how people work—and the technology is developing at remarkable speed. Our Workplace AI team operates and enables the enterprise AI services used by our employees. ChatGPT Enterprise is our primary platform, complemented by Microsoft Copilot Agent Builder and SharePoint Agents.

We are looking for a technically curious and well-organized specialist who helps us turn new AI capabilities into secure, compliant and valuable services for our users.

What to do:

• Take new Workplace AI features from initial assessment through testing, approval, communication and controlled rollout.

• Develop a thorough understanding of new ChatGPT Enterprise capabilities and translate technical changes into practical value for end users.

• Coordinate the organizational processes required to enable new features in an enterprise environment.

• Prepare and maintain feature documentation, service descriptions, decision docu