Network & IT Support

First Principles Engineer & Senior Team Member

We’re hiring for our Network & IT Support team, but we’re not looking for someone whose idea of a good day is closing 20 tickets.

In fact, we’d rather you prevent those 20 tickets from being created in the first place.

Our team is small. Two people support close to 300 employees across Manila, Canada, and a 24-hour operation.

That means we need engineers who think differently.

When the same issue happens for the third time, we don't want you to become faster at fixing it.