Service Account Manager - Warehouse Automation

Exotec is at the forefront of technological excellence in order to redefine the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor constraints and increasing workplace safety.

Through the unification of cutting-edge software and high-performance hardware, our robotic solutions are now deployed across the globe and our exponential growth has led us to become the first industrial unicorn in France.

Working at Exotec is an exciting opportunity to give purpose to your skills. Learn and grow with our ExoPeople around the world to help turn your ideas into a reality.

The robotics revolution is just the beginning at Exotec. Will you be part of it?

What You Will Do

As a Service Account Manager, you will become the trusted partner of some of Exotec's most strategic customers in Japan. You will work closely with operational stakeholders, engineering teams, and site leadership to ensure our solutions continue to deliver value long after deployment.

This role combines elements of account management, operational consulting, and technical sales. You will develop a deep understanding of your customers' processes, business objectives, and future challenges, helping them maximize th