Director, Cargo Signal APAC

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Scope of the Position 

Own, build and grow Cargo Signal’s business across Asia Pacific (APAC), with full regional profit and loss (P&L) accountability. This is an entrepreneurial, hands-on role: personally develop business, engage customers, sell solutions and lead implementation while establishing a profitable, scalable regional operation. Serve as the region’s cargo security subject matter expert, collaborate across the Expeditors network and build a supporting team as growth warrants. Balance commercial growth with customer service, operational discipline, compliance and staff development. 

Job Description

Business Development and Customer Ownership 

Personally own the sales cycle, from prospecting and pipeline development through discovery, proposals, negotiation, close and account growth. Speak directly with customers to understand cargo security, logistics and supply-chain visibility pain points, then sell solutions that address their needs. Lead customer engagement and early implementations, retain and expand accounts, and ensure commercial commitments translate into reliable service. 

Expeditors Partnership and Regional Growth 

Develop and execute regional business plans, prioritize opportunities and expand the business across APAC. Build strong relationships with Expeditors offices and commercial teams, conduct joint customer calls and cross-sell Cargo Signal services in freight and transportation bids. Equip network partners to identify opportunities and coordinate proposals, pricing and delivery commitments. 

Financial and Business Management 

Own the full APAC P&L, including revenue, costs, margins and profitability. Prepare budgets and forecasts, review monthly financial performance and take corrective action. Apply commercial discipline to pricing, contracts, spending and resource decisions, working with finance, legal and other specialists as needed. Build scalable processes and systems that support profitable growth and consistent customer service. 

Cargo Security and Tracking Device Operations 

Act as the regional cargo security subject matter expert, advising customers and colleagues on risks, operational requirements and practical solutions. Own tracking device inventory, availability, deployment, recovery and movement into, within and out of APAC. Coordinate applicable import/export, customs, transport, product and communications requirements with qualified internal and external specialists. Establish controls and documentation that support compliant device movements and uninterrupted service. 

Implementation and Cross-Border Collaboration 

Personally lead regional implementation until supporting capacity is established. Coordinate factory and supplier onboarding, device deployment, operating instructions, training and issue resolution. Support business sold outside APAC that requires cooperation from regional factories, suppliers or network offices. Align responsibilities and handoffs with global colleagues, customers and suppliers, and remain accountable for APAC execution and customer outcomes. 

Team Development and Market Presence 

Build and grow a supporting team as business volume and complexity warrant, recruiting, coaching and developing people while retaining hands-on commercial and operational ownership. Establish clear responsibilities and a culture of integrity, collaboration and customer service. Represent Cargo Signal at trade shows, conferences and customer events; deliver presentations that demonstrate expertise, promote the brand and generate business opportunities. 

Qualifications

Required 

• Demonstrated success in consultative business-to-business sales and profitable business growth, including personally winning and expanding customer relationships. 
• Experience doing business across APAC and working effectively across cultures and borders. 
• Practical knowledge of cargo security, logistics and supply-chain visibility, with the ability to translate customer needs into workable solutions. 
• Financial management capability, including P&L accountability, budgeting, forecasting and pricing. 
• Ability to work independently, lead implementation, build and develop teams, and influence a matrix network without relying on direct authority. 
• Strong listening, negotiation and stakeholder-management skills. 
• Clear written and spoken English for customer engagement and cross-border collaboration; confident public speaking and presentation skills. 
• Proficiency with business productivity tools and commercial reporting. 
• Willingness to travel across APAC and internationally as business needs require. 

Preferred 

• Experience launching or scaling a regional business. 
• Hands-on familiarity with tracking device logistics, supplier onboarding and cross-border regulatory coordination. 
• A relevant university degree or equivalent practical experience is welcome. 
• Experience with CRM systems, Power BI or SharePoint is an advantage. 

Additional Information

What We Offer

• A stable and professional working environment aligned with international standards
• Clear role definition and structured onboarding
• Exposure to reputable clients and cross-functional collaboration
• Opportunities for long-term career development in account management
• Competitive compensation package aligned with market standard