Pricing Supervisor
Company Description
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Key Responsibilities
- Prepare and manage quotes and RFQs, including complex, strategic, urgent, and high-value opportunities.
- Maintain an active pricing workload and provide hands-on support whenever team capacity, request complexity, or business priorities require it.
- Coordinate daily pricing assignments, monitor turnaround times, and take action to prevent or reduce backlog.
- Support Pricing Analysts with rate sourcing, provider selection, routing options, margin decisions, and challenging pricing requests.
- Review quotes for accuracy, completeness, competitiveness, profitability, and compliance with company standards.
- Obtain and compare rates from carriers, co-loaders, transportation providers, network offices, and other service providers.
- Negotiate rates and commercial conditions with carriers and service providers within delegated authority.
- Monitor margins and help ensure pricing decisions balance business conversion with appropriate profitability.
- Analyse quote results, customer feedback, wins, losses, rejection reasons, and market conditions to identify commercial opportunities.
- Maintain current knowledge of provider options, market rates, transit times, surcharges, GRI, PSS, and other relevant changes.
- Partner with Sales and Customer Service to understand customer requirements and develop competitive, executable solutions.
- Coach Pricing Analysts through practical support, quote reviews, and the sharing of commercial and market knowledge.
- Escalate significant margin exceptions, service risks, capacity constraints, and commercial commitments requiring management approval.
- Protect confidential customer, provider, contract, and pricing information.
These responsibilities preserve the original role’s focus on pricing execution, provider relationships, margin discussions, quote analysis, market intelligence, and timely responses.
Qualifications
- Relevant pricing, freight forwarding, logistics, transportation, or industry experience.
- Practical experience preparing quotes and RFQs.
- Understanding of buying rates, selling rates, margins, profitability, surcharges, and commercial risk.
- Experience negotiating with carriers or service providers.
- Strong commercial judgement, analytical thinking, and problem-solving skills.
- Ability to supervise others while remaining actively involved in daily operational work.
- Strong communication, organisation, coaching, and relationship-management skills.
- Knowledge of relevant markets, carriers, routings, and service options.
- Proficiency with approved quoting tools, databases, Microsoft Excel, and related business systems.
Additional Information
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus