Director of Environmental Services (Director of Facilities)

The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.

We are looking for a Director of Environmental Services (Director of Facilities) to join our amazing team!

Responsibilities:

• Responsibly manages and supervises all maintenance, housekeeping, laundry, and janitorial personnel including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and discipline consistent with Company policy.
• Implements and monitors programs to maximize revenue, control expense, and improve customer satisfaction.
• Manages all of the maintenance needs of assigned community to ensure the physical condition of the community and contribute to ESL’s annual business goals.
• Manages all customer service requests using the TELS work order system; including prioritization and delegation to assigned staff.  Maintain company customer service standards.  Follow through to ensure issue is resolved.
• Manages the apartment home turnover and preventative maintenance programs to maximize the va