Lead Resident Services
The Experience Senior Living team is excited to announce the upcoming grand opening of The Gallery Tampa, with our first resident move-ins anticipated in October 2026!
We're beginning the search for exceptional team members who are passionate about hospitality, service, and creating an extraordinary resident experience from day one. This is a unique opportunity to play a key role in launching one of the premier luxury senior living communities in the Tampa market.
Please note: While we are posting positions now, we are approximately a month away from making hiring decisions for many of these roles. During this time, we will be reviewing applications, conducting initial phone interviews, and beginning the interview process so we're ready to build our opening team at the appropriate time.
We appreciate your interest, excitement, and patience throughout this process, and we look forward to getting to know you!
We are looking for a Lead Resident Services Associate to join our amazing team!
Responsibilities:
- Serves as a point of contact for needs, requests, and complaints for all residents, families, guests, vendors, and staff.
- Has a solid understanding of ‘who’ the customer is and provides a level of service that is positive and rememberable.
- Understands the customer’s needs, requests and /
