Sales Specialist

Job Overview:
As a Sales Specialist, you will be responsible for driving occupancy and revenue growth across our senior living communities. You will play a crucial role in showcasing our communities to prospective residents and their families, ensuring they understand the unique benefits and lifestyle offerings we provide.

Travel Requirements: This position is 100% travel to communities in the Experience Senior Living portfolio.

Principal Duties and Responsibilities

The following essential functions are the fundamental job duties of the position to be completed with or without reasonable accommodation.

• Train and coach sales adjacent staff – Concierge, Director teams, Resident Experience teams
• Main priority is getting move-ins and working the Sherpa database, alongside teams. Improving process habits/fundamentals of daily strategy sessions and execution of sales tasks.
• Database review with the RDSM and EDs so that they could be mindful of the issues moving forward
• Tour path / process review –make suggestions for the tour experience and recommend changes. Suggestions such as
• Areas on the tour path that feel cold – how can we add sound, music, engagement staging
• Process Review – are we using a welcome sign, thank you gift, ED follow up calls, et on brand standards
• Physical plant and model apartment review – are there areas of the bu