Business analyst (event registration & digital platform)

The Senior Business Analyst will play a strategic and operational role in designing and delivering a robust Event Registration Platform. This role is responsible for bridging the gap between business vision and technical execution by ensuring that business requirements are clearly defined, structured, validated, and successfully translated into implementable solutions.

Requirements

1. Business Engagement & Discovery

• Conduct structured workshops, interviews, and walkthrough sessions with stakeholders across Events, Marketing, Operations, Finance, and IT.
• Analyze and document current (“as-is”) processes and define optimized future (“to-be”) workflows.
• Identify business objectives, KPIs, constraints, risks, and dependencies.
• Capture and define functional and non-functional requirements with clear scope boundaries.

2. Requirements Documentation

• Develop and maintain:
• Business Requirements Document (BRD)
• Functional Requirements Specification (FRS)
• End-to-end process flows and swim lane diagrams
• Data requirements and validation rules
• Integration mappings and dependency documentation
• Clearly define assumptions, risks, and out-of-scope items.
• Ensure documentation is structured, complete, and suitable for implementation.

3. Agile & User Story Management

• Translate requirements into