Human Resource Coordinator

Job Purpose

We are looking for an HR Coordinator to manage outsourced employees deployed to a government project. The role involves employee relations, grievances handling, timesheet verification, payroll coordination, and on-site HR support. The person will serve as the primary representative for all employee matters. The coordinator will be responsible for overseeing employee relations and day-to-day coordination for the staff in the company. The role requires strong someone with customer service/call centre industry experience as an HR coordinator. The position functions both as an HR coordinator and a project coordinator for the assigned workforce.

Requirements

Employee Relations & Support

• Act as the primary point of contact for employees assigned to the client's project.
• Manage employee queries related to pay slips, salary certificates, leave, attendance, and general concerns.
• Handle grievances, complaints, and conduct basic investigations when required.
• Ensure professional resolution of issues in coordination with the HR team.

HR & Administrative Support

• Assist employees with HR documentation and policy clarification.
• Support onboarding and offboarding activities for staff.
• Maintain employee files, contracts, visa/EID status, and HR system updates.
• Monitor leave balances and