Control Tower Executive

Role:  Control Tower Executive

Department: Operations Location: Bengaluru, India     Experience: 3-5 Years

Your Team:

You’ll be working with the Network Operations Team.

Our philosophy:

Break. Believe. Build. 

Break stuff, break assumptions, break the thumb rule.

Believe in the team, the process, and through failures.

Build fast, build passionately, build to simplify.

Own it like you mean it.

What you’ll do:

Role Overview

Own the day-to-day performance management and control tower operations for the E-Pump network, ensuring timely identification of issues, detailed root-cause analysis, and closure through strong stakeholder management and performance cadence.

Key Responsibilities

• Performance Monitoring: Track key operational and network performance metrics and identify gaps proactively.
• RCA & Corrective Actions: Conduct detailed Root Cause Analysis (RCA) for performance deviations and drive corrective actions to closure.
• Performance Cadence: Establish and drive regular performance reviews, dashboards, and action-oriented operating cadences.
• Stakeholder Management: Coordinate with Business, Operations, Expansion, Asset, Power, and other teams to resolve issues and improve performance.
• Issue Escalation &