Manager - Dealership and Service Operations

You will be working with the After Sales team in Bengaluru.

This team runs on a hustle mindset with an objective to increase Exponent Energy’s market share in the city of Bengaluru, and help more people adapt to 15-minute rapid charging technology achieved by our Flexible Energy Stack, which consists of the e^pack (battery pack) and e^pump (charging station).

Our philosophy: Break. Believe. Build

Break stuff. Break assumptions. Break the thumb rule.

Believe in the team. Believe in the process. Believe through failures.

Build fast. Build passionately. Build to simplify.

Responsibility

Dealer and Service Network Operations

• Lead retrofit and after-sales operations across COCO and FOFO/DODO centers.
• Ensure standardization of processes, quality, and customer experience across locations.
• Coordinate with dealer principals, franchise partners, and internal teams to drive operational performance.

Retrofit Program Execution

• Drive vehicle intake, qualification, retrofit, testing, and delivery processes.
• Ensure retrofit targets, timelines, and quality standards are consistently achieved.
• Escalate and resolve operational risks impacting execution.

Service Center Setup & Expansion

• Support setup and operations of vehicle ser