Retail Channel Finance Manager

Role Overview

Drive financing penetration for Exponent-powered L5 vehicles by developing and managing a strong network of banks, NBFCs, DSAs, and local financiers across Delhi-NCR. Work closely with dealerships, OEM partners, and Exponent sales teams to improve retail conversion and customer experience.

Key Responsibilities

Financing Ecosystem Development

• Build and manage relationships with banks, NBFCs, DSAs, and local financiers.
• Onboard new financing partners and expand market coverage.
• Drive financer-wise retail performance and funding efficiency.
• Conduct business reviews to improve approvals, TAT, and service quality.

Retail Finance Operations

• Manage finance cases from application to disbursement.
• Ensure timely approvals and resolution of documentation or funding issues.
• Monitor finance penetration, approval rates, conversion, and TAT.
• Implement process improvements and best practices.

Dealer & Sales Enablement

• Train dealership and sales teams on financing programs and eligibility criteria.
• Guide teams in selecting suitable financing solutions.
• Support field teams with finance-related escalations and queries.

Stakeholder Management & Analytics

• Track financer performance, approval trends, and rejection analysis.
• Drive actions to improve conversion and portfolio quality.
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