Service Manager - Charging Infra

You’ll be working with the After Sales team.

This team runs on coffee with an infectious passion to expand our presence in multiple cities across the country, together unlocking 15-minute rapid charging thru our Flexible Energy Stack consists of the e^pack (battery pack) and e^pump (charging station).

Our philosophy: Break. Believe. Build

Break stuff. Break assumptions. Break the thumb rule.
Believe in the team. Believe in the process. Believe through failures.
Build fast. Build passionately. Build to simplify.

Roles & Responsibilities:

• Network Support / SOPs:
• Collaborate with the central team to ensure that SOPs and best practices are consistently followed across all stakeholders.
• Managing field operations, offering technical support, and troubleshooting on-site issues.
• Planning of e^pump Installation, commissioning, maintenance, and repair/replacement of parts/equipment.
• Provide technical guidance and support to internal teams and customers. 
• Strict adherence to safety protocols, quality standards, and uptime management.

EV Power Liaison:

• Collaborate with local Distribution Companies (DISCOMs) to secure reliable EV Power supply for charging stations.
• Identify and engage contractors capable of obtaining EV Power