Customer Care Associate, Customer Care - 648 EN
Application deadline: September 25, 2026 at 12:00PM ET
Join the EDC Team!
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.
Position: Customer Care Associate, Customer Care
Employment Type: Permanent and Contract (10 months)
This position is for an actual permanent vacancy and a contract vacancy of 10 months. Applicants for this competition may also be considered for future permanent and contract opportunities over the next 12 months.
Compensation Details:
- Customer Care 13: Salaries typically range from $51,955 to $69,273 annually, based on qualifications and experiences, plus a performance-based incentive (perm role only).
Location:
- Export Development Canada operates under a hybrid work model, with employees currently required to work from the office three days per week.
- This role will be performed from EDC’s headquarters in Ottawa.
- Relocation assistance is available for candidates who meet the eligibility criteria (perm role only).
Internal Employees, please consult the ServiceNow article entitled Internal movements – what you need to know.