Senior Business Systems Analyst, ServiceNow CSM - EN 125

Application deadline: September 16th, 2026 12:00PM ET

Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.     

Position: Senior Business Systems Analyst, ServiceNow CSM

Employment Type: Permanent
 

Compensation Details:

• Business Analyst 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.

Location: 

• Export Development Canada operates under a hybrid work model, with employees currently required to work from the office two days per week. Effective September 2026, this requirement will increase to three days per week and will be implemented gradually through a phased approach based on employee location. (subject to change). 
• This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Calgary and Halifax.
• Relocation assistance is available for candidates who meet the eligibility criteria.

Internal Employees, please consult the ServiceNow article entitled Internal movements – what y