Posted 6d ago•Miami
Product Engineer (Full stack), Shared Services Platform - Miami, FL
MiddleOn-site (Miami)Salary undisclosed
Required Skills
TypeScriptNext.jsPostgreSQLLLMs
Job Description
Location: This role is based in Miami, FL and requires working in-office 4 days per week
Team: Engineering
Reports to: Head of Engineering
About Extenteam
Extenteam is the AI-driven operations platform for short-term rental property management, headquartered in Miami and founded in 2021. Our platform, Shared Services, handles guest communication and daily operational workflows for 80,000+ properties by pairing an AI orchestration layer with a shared-services team of hospitality-trained specialists, so no guest inquiry goes unanswered, day or night, and no property manager has to staff for the 2am cancellation themselves.
We're industry-only: every workflow, integration, and agent we hire is built around property management specifically, not bolted on from a generalist platform. As we push more of that platform toward AI-led automation and self-serve tools, the software our own Shared Services team works in every day has to keep pace, that's this role.
Why This Role Exists
Shared Services' guest communication runs on two things: an AI layer that handles as much of a conversation as it safely can, and a shared-services team of hospitality-trained agents who catch what the AI shouldn't touch
About Extenteam
Extenteam is the AI-driven operations platform for short-term rental property management, headquartered in Miami and founded in 2021. Our platform, Shared Services, handles guest communication and daily operational workflows for 80,000+ properties by pairing an AI orchestration layer with a shared-services team of hospitality-trained specialists, so no guest inquiry goes unanswered, day or night, and no property manager has to staff for the 2am cancellation themselves.
We're industry-only: every workflow, integration, and agent we hire is built around property management specifically, not bolted on from a generalist platform. As we push more of that platform toward AI-led automation and self-serve tools, the software our own Shared Services team works in every day has to keep pace, that's this role.
Why This Role Exists
Shared Services' guest communication runs on two things: an AI layer that handles as much of a conversation as it safely can, and a shared-services team of hospitality-trained agents who catch what the AI shouldn't touch
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