Onboarding Program Specialist
About the Role
Factory is looking for an onboarding program specialist. Someone who can build our onboarding program and own it end to end - from offer acceptance through a new hire's first 30 days. This isn't a "run the orientation deck" job. You'll partner with leadership to design the systems, set the metrics, and execute against them.
Done right, onboarding is the moment that solidifies a new hire made the right choice to join Factory - it’s where our mission and vision come alive. This role owns that feeling: making sure every new hire feels welcomed, connected, and confident from their first day forward, not just through week one.
This role is for someone who wants to build, innovate and iterate from learnings! You'll wear the strategy hat and the execution hat in the same week.
What you will do and achieve
Design and own our onboarding program end to end: pre-boarding, first day, first week, first 30 days
Build scalable systems and workflows that can flex as we scale headcount
Use AI tools to automate repetitive onboarding tasks - documentation, scheduling, FAQs, progress tracking.
Own the handoff from offer acceptance to
