People Operations

About the Role

Factory is looking to hire a People Operations professional to join our growing team and help build the foundation for an amazing employee experience. This person will have the opportunity to own and scale people programs, improve processes, and help shape our culture as we continue to grow.

What you will do and achieve

• Own and continuously improve core people operations processes including onboarding, offboarding, employee data management, and lifecycle changes (promotions, transfers, leaves of absence).

• Manage and optimize People systems (HRIS, payroll, benefits administration) and vendor relationships to support a growing workforce.

• Partner with Finance, Legal, and IT to ensure operational alignment across payroll, compliance, equity administration, and employee records.

• Drive operational readiness for headcount growth, ensuring processes and infrastructure scale ahead of hiring velocity.

• Build and maintain people operations documentation, playbooks, and SOPs that enable consistency and reduce institutional knowledge risk.

• Support compliance efforts across employment law, dat