Senior Business Analyst – AI-Native Process Design
Antwerp / Gent (hybrid) · Full-time · 5+ years of experience
Most organisations add AI to processes that were designed for people and paper. That rarely works. At Faktion, we believe the real value comes from redesigning how work gets done, end to end, with AI built in from the start.
We're looking for a Senior Business Analyst who can do exactly that. You take complex, business-critical questions and turn them into clear problem definitions, future-proof processes and requirements that business and IT both understand. You also show where AI, automation and data make the biggest difference. You'll work closely with our clients' leadership, operations and IT teams, and with our own machine learning and software engineers.
About Faktion
Faktion is an AI solutions and advisory company. We help organisations become AI-native, from strategy and process redesign to building and running custom AI solutions in production. We don't just advise on AI. We build it, and we use it every day in our own work.
What you'll do
Structure the problem before solving it
Map needs, bottlenecks and expectations of operational teams, customers and stakeholders through workshops, interviews, observation and data analysis
Define the analysis approach, scope, hypotheses and decision criteria for complex, multidisciplinary questions
Uncover root cau
