Director of Operations & Workforce Management

About the Role

FamilyWell Health is a perinatal mental health company delivering therapy, psychiatric consultation, and coaching to patients across multiple states. As we scale our clinical operations and integrate new partnerships and expansions—we need an operational leader who can build and sustain the infrastructure behind our high-quality, sustainable care delivery model.

The Director of Operations & Workforce Management is a senior leader who sits between strategy and execution. This role owns the operational engine of FamilyWell's clinical model: workforce capacity, provider scheduling, patient flow, data performance, and the systems that keep everything running. This role reports directly to the COO and works in close partnership across Medical Leadership, Provider Success, Clinical Operations, Provider Operations, and Product & Growth.

Role Overview

Location: Remote - Must be based in MA, PA, TX, IL, NJ, NY, GA
Department: Clinical Operations
Reports to: Chief Operating Officer
Job type: Fu