Posted 3h ago•North Carolina Remote (USA)
VIP Account Manager, North Carolina
MiddleRemoteSalary undisclosed
Required Skills
Next.js
Job Description
THE POSITION
Our roster has an opening with your name on it
FanDuel Group is looking to expand its VIP department for our online casino, online sportsbook, Daily Fantasy Sports, and TVG. We are looking to recruit a VIP Account Manager to look after our most important clients. As a VIP Account Manager, you will be managing a portfolio of customers, looking to build strong relationships with our VIP customers in order to give them an incredible FanDuel experience. This position will be in a customer facing environment that requires a good understanding of VIP service and a genuine passion for the online gaming industry.
THE GAME PLAN
Everyone on our team has a part to play
- Manage a portfolio of FanDuel customers
- Provide an enhanced proactive one stop service to encourage loyalty
- Ensure that Compliance and Responsible Gaming ideals are at the heart of all we do
- Collect and document customer profiles
- Develop relationships and offer tailored rewards through regular correspondence
- Meet pre-determined productivity, quality, and Service Level Agreement targets
- Provide detailed reports on your Customer Portfolio, highlight
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