Customer Strategy Director, Ecosystem Programs

About Faro

Faro AI aims to improve lives by helping life sciences companies answer complex clinical questions simply, efficiently and effectively. Our software platform gives clinical development teams a single source of truth for study design, bringing structured data, documents and teams together so they can design better trials and reach important milestones faster.

Faro is a mission-driven company and we pride ourselves on a vibrant, inclusive, and growth mindset-oriented culture. Faro offers competitive compensation and benefits, generous vacation and parental leave, flexible working hours, and remote-friendly ways of working. Remote employees work from home and travel periodically for in-person collaboration and team events.

The Opportunity

Faro is looking for a Customer Strategy Director, Ecosystem Programs to join our growing team. This is a senior individual contributor role designed to lead some of Faro's most strategic and multi-dimensional customer programs at the intersection of business strategy, clinical development, data and technology.

As Faro expands its work with leading pharmaceutical organisations, our customer engagements increasingly extend beyond adoption of established solutions. We are working alongside customers and other organisations to define new capabilities, develop new operating models, connect disparate technology and data ecosystems for a more unified data workflow, and determine how emerging solutions ca