CRM Specialist

Ferryhopper is an equal opportunity employer that welcomes diversity and is committed to inclusion in the workplace. We do not accept discrimination and harassment of any kind. This policy applies to all employment practices within our company.

The Company

Ferryhopper is revolutionising online ferry booking, aiming to change the way people travel by ferry. We are collaborating with more than 360 ferry companies across 63 countries, bringing a fresh and seamless ferry booking experience. We always strive to cater to the needs of all travellers and keep improving our services.

If you want to know more about the team, read about Ferryhopper in a nutshell.

The role

As a CRM Specialist, you will be a member of the CRM team and part of our wider Marketing team, helping us build high-value, data-driven communication through a strong lifecycle marketing approach. You will design, test and optimize CRM flows across every stage of the customer journey, with the goal of increasing retention, engagement and customer value, while identifying relevant cross-sell and upsell opportunities along the way. Using experimentation and A/B testing, you will continuously improve performance and uncover new opport