Customer Communications Specialist

Your mission

We’re building something special at Fibrus, and our team is at the very heart of it. We’re selective about who joins our team, looking for talented people who share our ambition, take pride in what they do and want to make a real impact. 
If you’re looking for a growing organisation where you can have a voice, shape how we work and take ownership of your career, Fibrus could be the right fit. We want our people to develop, take on new challenges and have the opportunity to do their best work. 
We can offer all of that, along with competitive base salaries, bonus/commission schemes and enhanced company benefits. 
 
THE JOB  
Working with the Head of Brand and Marketing, you will be responsible for delivering impactful marketing communications across multiple channels, developing and managing brand and commercial partnerships, and supporting the execution of integrated campaigns that drive awareness, engagement, and growth.

Your profile

• Experience in the development of customer marketing communications across a range of channels (email, SMS, whatsapp, social).
• Experience of using customer communication management tools (CRM, Brevo, HubSpot etc)
• Experience measuring customer campaign performance and using insights to inform future development opportunities within comms</