Director, Solutions Delivery

Job Summary

The Director, Solutions Delivery, is a key role in the organization, managing business application solution delivery within IT Retail Markets & Shared Services, in support of F&G’s strategic goals and objectives.  A sizable component of the position is leading technology services, focused on development of platforms and applications for the business. This position may also lead multiple projects in the solution delivery group and provide thought leadership.

This position will report to the AVP, IT Solution Delivery and is responsible for directly managing cross-functional teams within the Self Service and Marketing, Sales and Distribution Product teams.  This may may include individual contributors and/or people leaders.

Duties and Responsibilities

• Responsible for the operational oversight of the maintenance, support, scalability, and performance of applications associated within Self-Service and Marketing, Sales and Distribution Product teams.
• Own the escalation for all technology issues related to the delivery of the assigned area of the business’s applications, filtering out the non-urgent items.
• Manage vendor and third-party relationships, including SLAs, contract terms, and day-to-day performance.
• Enables techni