HR Operations Generalist

Job Summary

The HR Operations Generalist provides comprehensive operational, administrative, systems, and employee-service support across the Human Resources Operations function. This role is responsible for ensuring accurate employee data, timely processing of employee lifecycle transactions, compliant recordkeeping, responsive employee support, and effective coordination of HR projects and initiatives.

The HR Operations Generalist partners with HR Operations leadership and cross-functional HR teams including HRIS, Payroll, Total Rewards, Benefits, Talent Acquisition, and HR Compliance to support consistent, efficient, and employee-centered HR service delivery. The role handles routine matters independently and escalates complex, sensitive, or specialized issues to the appropriate team or subject-matter expert.

Duties & Responsibilities

HR Systems, Reporting & Process Improvement

• Serve as a resource for routine HRIS, employee data, and system-access questions; route complex matters to the appropriate HRIS or specialist team.
• Partner with HRIS to support data audits, system testing, implementations, documentation, access requests, and resolution of routine system or integration issues.
• Maintain HR process documentation