Posted 1mo ago•New York, New York, United States
Sr. Desktop Analyst
SeniorOn-site (New York)Salary undisclosed
Job Description
Job Summary
The Sr. Desktop Analyst provides hardware, software, and application support for Windows and Mac devices and conducts desktop and laptop imaging and software deployment. In addition, this role will manage related IT support team queue and participate on project teams.
Duties and Responsibilities
- Provide hardware, software, network, and application support for Windows and Mac devices
- Conduct desktop and laptop imaging and software deployment
- Manage related IT support team queue
- Assist in ensuring all F&G end user systems are compliant with required security standards
- Follow Standard Operating Procedures for desktop virtualization environments
- Follow F&G desktop related testing strategies and document results
- Diagnose and troubleshoot problems within the virtualization desktop environment
- Review, test, and deploy various software and application related updates through various
- deployment mechanisms and systems
- Support IT infrastructure project tasks and continue ongoing support as assigned
- Participate on project teams for IT infrastructure project initiatives
- Act as a customer lia
Ready to apply? Optimize your CV for this specific jobAI customizes your experience bullets and increases chances to get hired.
