Customer Fulfilment Coordinator

Filtronic is a global leader in the design and manufacture of advanced RF, microwave and millimetre-wave electronics.

We support customers across the defence, aerospace, space and critical communications markets, delivering high-reliability solutions through engineering excellence and a collaborative, agile culture.

As we continue to grow, we are looking for a part-time (25 hours per week) Customer Fulfilment Coordinator to join our team in Sedgefield. This is an important operational role, responsible for ensuring customer orders are shipped efficiently, packaged appropriately and invoiced accurately and promptly.

The Role

As Customer Fulfilment Coordinator, you will play a key role in the successful fulfilment of customer orders.

Working closely with Sales, Project Management, Finance, Stores, Purchasing, Operations and Quality, you will coordinate the final stages of the customer order process, ensuring that products are correctly prepared, documented, shipped and invoiced.

You will also act as an important point of contact for customers in relation to order status, shipping queries and documentation.

This is a varied role that requires excellent organisation, attention to detail and the ability to manage competing priorities in a fast-paced manufacturing environment.

Key Responsibilities

• Prepare and manage shipping documentation, ensuring accuracy and complianc