Collection Analyst (Low Recovery) - with Field Work
About First Circle
First Circle is one of the fastest-growing FinTech companies in the country, providing financial services to under-served SMEs. We've already transformed access to credit for thousands of businesses, and now we're building a full-stack neobank offering innovative new products and services. As part of our ongoing growth, we're strengthening our Collections Team to boost recovery rates and reduce delinquency. We're looking for a hardworking, reliable, and hands-on Field Collector or Skip Tracer to join us.
We are seeking a dynamic Collection Analyst for our FSA and Low Recovery Accounts to join our Product Operations team. This role combines the responsibilities of a collection analyst doing desk collections and field collections. The Collection Analyst will play a critical role in bridging internal teams and external stakeholders, fostering relationships, and driving First Circle’s growth initiatives.
Responsibilities
- Account Management: Oversee Low Recovery and FSA accounts to ensure effective handling.
- Collections & Tracing: Conduct desk/field collections, customer tracing, and on-site visits.
- Negotiation & Follow-up: Secure Promises to Pay (PTPs), negotiate payment terms, and actively follow up.
- Documentation: Maintain accurate, up-to-date records of
