Marketing Executive

About First Mile

First Mile is a leading UK sustainability services provider and certified B Corp, delivering waste management and recycling solutions to more than 40,000 business customers nationwide. Operating across retail, hospitality, commercial offices and mixed-use estates, the business combines technology-enabled services with established recycling infrastructure to drive high recycling rates, transparent reporting and measurable environmental impact.

Backed by Warren Equity Partners, First Mile has ambitious plans for both organic and acquisitive growth and is actively pursuing opportunities to strengthen its market position through strategic acquisitions — including the recent addition of Greenzone Facilities Management to the Group. It's an exciting, fast-moving environment where our people play a central role in supporting growth, integration and delivering an exceptional service to our customers.

Role Purpose

The Marketing Executive supports the delivery of customer marketing activity that engages, retains and grows the value of First Mile's customer base. The role combines hands-on CRM and lifecycle marketing with day-to-day management of First Mile's organic social media channels and the creation and upkeep of content on thefirstmile.co.uk and the Customer Portal.

Customer Marketing is the role's primary focus, covering customer journeys, email campaigns and retention activity that