Property Tax Supervisor

First National Bank of America is seeking a motivated and detail-oriented Property Tax Supervisor to join the Escrow Team. This role is an excellent opportunity for a people-focused leader who excels at coaching team members, resolving complex issues, improving processes, and supporting a high-quality customer experience through accurate and reliable loan servicing.

The Property Tax Supervisor will lead a dedicated team responsible for researching, validating, and ensuring timely property tax payments across a growing nationwide mortgage loan portfolio. This position will also collaborate closely with taxing authorities, internal business partners, vendors, and the Escrow Department to ensure accounts are serviced with accuracy, care, regulatory compliance, and a strong commitment to operational excellence.

Responsibilities:

• Lead, support, and encourage a team responsible for property tax servicing activities
• Help team members research and resolve complex account questions using loan notes, mortgages, contracts, and system documentation
• Ensure escrowed property taxes are paid accurately and on time
• Review delinquent tax notifications and coordinate timely action for non-escrowed properties
• Oversee tax research and activity for more than 34