Forward Deployed Engineer, Integrations
Why this role matters
Our customers build rockets, satellites, eVTOLs, clean energy systems, robots, and autonomous vehicles. First Resonance builds the ION Factory OS — the operating system their factories run on.
Almost no factory runs on ION alone. Parts live in a PLM system, purchase orders in an ERP, costs in finance, and a surprising amount of critical process in spreadsheets and homegrown tools. Integrations are the difference between ION being the system of record for how something gets built and ION being one more tab. Right now that work is the single biggest lever on how fast a customer gets real value from us — and it needs an owner.
You will own it end to end: discovery, architecture, implementation, go-live, and keeping it running. Sometimes you will write the code. Sometimes you will direct an internal engineer or an external systems integration partner. Either way the outcome is yours. Over time you will turn what you learn into reusable connectors, reference architectures, and platform improvements, so the tenth integration costs a fraction of the first.
You will work day to day with Forward Deployed Engineering, Customer Success, Sales, Product, and Engineering, and directly with customer engineering and IT teams.
