Senior Audience Marketing Manager
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
We are looking for a Senior Audience Marketing Manager to own the audience strategy for an assigned industry vertical — across both net-new prospect accounts and Five9's existing customer base — and to be the connection between marketing investment and pipeline outcomes. Reporting to the Senior Director of N. America Demand Generation, this person is accountable for how well Five9 understands its target accounts in the vertical, how consistently marketing and sales work from the same plan, and how effectively the company's platform story lands with the specific buying committee in that industry, whether that account is being won for the first time or grown after the sale.
The specific vertical this role o