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Posted 2w ago•FJ Management West
Customer Service Call Center
MiddleOn-site (FJ Management West)Salary undisclosed
Required Skills
Next.js
Job Description
Ready to join a winning team? Your next opportunity awaits at Fletcher Jones Automotive Group! The nation’s #1 family-owned and operated organization is hiring a Call Center Representative to join our Business Development Center Team.
The Call Center Representative acts as the communication link between the customer and automotive dealership. The Call Center Representative is responsible for confirming and rescheduling service appointments via outbound calls.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k)
- 401(k) matching
- Flexible spending account
- Professional development assistance
- Life insurance
- Employee assistance plan
- Disability insurance
Responsibilities
- Follow script and guidelines on each and every phone call
- Master Power Tracks and use appropriately
- Ensure phones are not left unattended during scheduled shift
- Maintain high levels of guest satisfaction and client retention by taking full ownership of each guest’s experience, leaving a lasting positive impression on behalf o
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