Service Drive Buyer

At Audi Beverly Hills, our mission is to deliver a world-class guest experience through the pursuit of excellence. As part of a family-owned automotive group, we are committed to innovation, integrity, and developing top talent. The Service Drive Buyer plays a critical role in supporting inventory acquisition and driving dealership profitability by identifying and purchasing vehicles directly from service lane customers.

What You Will Do

• Engage service lane customers to identify opportunities to purchase their current vehicle.
• Build rapport quickly and professionally with guests while they are waiting for service.
• Appraise vehicles using established dealership processes, tools, and market data.
• Present purchase offers clearly and confidently, addressing customer questions and objections.
• Partner with Sales Managers and Used Car Managers to structure competitive and profitable offers.
• Coordinate with the Service Department to identify high-potential vehicles for acquisition.
• Maintain accurate records of customer interactions, appraisals, and purchase opportunities in CRM systems.
• Follow up with customers who express interest in selling but do not immediately transact.
• Support inventory acquisition goals by sourcing desirable