Enterprise Onboarding Specialist
About Flipdish
At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by offering them powerful, simple-to-use tech solutions backed by real human support. Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.
About the role
You’ll join Flipdish’s Onboarding team in Karachi, helping some of our most important and complex customers get live successfully on Flipdish. This role is focused on enterprise and high-value customer onboarding: structured rollouts, multiple moving parts, clear milestone management, and strong coordination across Commercial, Product, Engineering, Support, and Customer Success.
Success in this role looks like critical accounts being onboarded smoothly, customers knowing exactly what needs to happen and when, and internal teams having the clarity they need to unblock dependencies quickly. You’ll be trusted to manage a busy portfolio of customer onboarding, take ownership when something is stuck, and keep momentum from signed contract through to successful launch.
What you’ll own
Own the end-to-end onboarding process for enterprise and high-value customers, from handover through to successful
