Strategic Account Manager
At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We offer a suite of powerful yet straightforward tech solutions, backed by real human support, helping our customers thrive on their own terms. Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.
As we enter a phase of rapid growth, we’re looking for a dynamic and experienced Strategic Account Manager to join our Strategic Account Management team at Flipdish. This role is focused on driving revenue growth, improving customer satisfaction, and building long-term partnerships with valued clients across an enterprise book of business. You’ll bring a strategic mindset, a passion for customer success, and the ability to collaborate effectively across cross-functional teams.
What You’ll Own
- Own a portfolio of restaurant clients across Ireland, with a focus on retention, growth, and customer health.
- Proactively identify churn risks and take action to protect and improve account performance.
- Develop and execute account plans that improve adoption, satisfaction, and long-term value.
- Partner with Activations and Sales to support smooth onboarding and accelerated growth for new accounts.
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