Customer Support Specialist

Job Description

Einride (which acquired Flipturn in August 2026) is revolutionizing transportation by showing the world a new way to move, based on the latest digital, electric and autonomous technologies. Through a suite of EV charging and fleet solutions and freight capacity as a service operations, Einride enables businesses around the world to accelerate towards their sustainability goals. Einride’s customers include some of the world’s biggest shippers, including Fortune 500 companies.

Einride supports fleets in managing their electric freight and charging operations across a network of private and semi-public charging sites. Einride’s customers have a wide range of experience operating EVs, and need to effectively operate in a fast-moving electrification ecosystem. These are complex operations where charging availability and uptime are key to Einride’s customers; over the course of a single day, fleet managers, charging site operators, and drivers may run into a range of charger reliability issues or blockers.

Role and expectations.

We are looking for a Support Specialist to join the Energy and Charging Infrastructure organization at Einride. As a Support Specialist, you will work directly with Einride’s customer success and operations team to ensure the success