Senior Analyst - Bill to Cash

Job Title
Senior Analyst (Claims & Dispute Management)

The Practical Detail
Location: Bangalore
Working Model: Hybrid
Contract Type: Fulltime

Why this role matters
In your first year, you will lead the resolution of complex claims and disputes, ensuring timely and high-quality outcomes that protect Flora Food Group’s financial health. This role is crucial for maintaining smooth order-to-cash operations and strengthening relationships with internal teams and customers. By driving process improvements and reducing dispute volumes, you help ensure that our food products reach kitchens without disruption. Your work directly supports better decision-making and operational excellence in a fast-moving food environment.

What you'll do

• Lead resolution of complex and high-value claims, ensuring accuracy and compliance.
• Review and approve claims processed by Analysts, maintaining quality standards.
• Drive dispute resolution strategy and prioritization to reduce backlog and improve efficiency.
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