Contract Processing Agent
Contract Processing Agent
Reporting to: Customer Loyalty Team Lead
Location: HQ – Exeter EX2 7JF (Hybrid 4 Days In Office 1 From Home After Successful Probation)
Salary: £25,000 + Annual Performance Based Bonus
(Internal Job Level Reference: Associate)
Join Focus Group as a Contract Processing Agent and keep our processes seamless
Who We Are:
At Focus Group, we provide the technology that powers the digital workplace – and we’re proud to support over 30,000 businesses across the UK. From our humble beginnings in 2003 to becoming one of the UK’s fastest growing private tech unicorns, we’ve built a company where people come first and progress is constant.
George's Story...
Don't just take our word for it. George joined Focus Group in May 2025 with no prior experience in telecoms or IT, and in 15 months he's progressed from the team into a Customer Loyalty Executive role.
"The culture within the Exeter office is undoubtedly our best quality. There are no walls between teams, and there are so many people willing to offer support if you need it,"
"After joining with no prior experience, I was given the support to really l
