Customer Service Executive - Mobile
Are you working in a mobile phone store and looking for your next career move? Or do you have experience answering customer queries for a telecommunications company? If so, we want to hear from you.
Customer Service Executive | Deliver Outstanding Customer Service & Build Lasting Relationships
£25,000 - £27,000 | Bristol | Full Time - Monday - Friday 9am-5.30pm
(Internal Job Level Reference: Associate)
Keep customers happy. Solve problems. Build relationships that last.
Great customer service starts with great people.
At Focus Group, we believe work should be about more than just a job. Our CEO lives and breathes three simple words: Earn, Learn and Have Fun - that’s exactly what we want our people to experience.
We’re a fast-growing technology business providing tailored IT solutions to businesses across the UK. With a £1bn valuation, 30,000+ customers, 1,300+ employees and 20 offices, there’s a lot happening at Focus Group and we’re just getting started.
Now we're looking for a Customer Service Executive to join our Mobile team in Shoreham-by-Sea.
What you'll be doing
You'll be one of the key people our Mobile customers turn to, making sure they receive an outstanding experience from start to finish.
You'll:
- Handle customer queries across phone,