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Posted 11h agoBristol, England, United Kingdom

Customer Service Executive - Mobile

MiddleOn-site (Bristol)Salary undisclosed
Required Skills
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Job Description

Are you working in a mobile phone store and looking for your next career move? Or do you have experience answering customer queries for a telecommunications company? If so, we want to hear from you.

Customer Service Executive | Deliver Outstanding Customer Service & Build Lasting Relationships

£25,000 - £27,000 | Bristol | Full Time - Monday - Friday 9am-5.30pm

(Internal Job Level Reference: Associate)

Keep customers happy. Solve problems. Build relationships that last.

Great customer service starts with great people.

At Focus Group, we believe work should be about more than just a job. Our CEO lives and breathes three simple words: Earn, Learn and Have Fun - that’s exactly what we want our people to experience.

We’re a fast-growing technology business providing tailored IT solutions to businesses across the UK. With a £1bn valuation, 30,000+ customers, 1,300+ employees and 20 offices, there’s a lot happening at Focus Group and we’re just getting started.

Now we're looking for a Customer Service Executive to join our Mobile team in Shoreham-by-Sea.

What you'll be doing

You'll be one of the key people our Mobile customers turn to, making sure they receive an outstanding experience from start to finish.

You'll:

  • Handle customer queries across phone,

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