Solutions Engineer (IT) - Central London
Solutions Engineer (IT) – Central London
Up to £55,000 + Van + Overtime
(Internal Job Level Reference: Specialist Team Leader)
Focus Group is a technology services company backed by Hg Capital, providing essential business technology to around 30,000 customers across the UK. We're scaling fast, and our Operations team is at the heart of making sure every customer gets a punctual, efficient and genuinely great service experience.
We're looking for an IT Solutions Engineer to join us covering Central London, providing remote and onsite support and installations for customers ranging from SME to enterprise. You'll ideally live within Zone 4 and be out visiting different customer sites across Central London most days, so this role suits someone who enjoys variety and being hands-on rather than desk-bound.
You'll be a subject matter expert in one or more of the following areas, and will lead projects related to your specialism:
- Networking (VLANs, routing, wireless, Ekahau, Meraki, SonicWall, Cisco, Aruba)
- Server & storage (Windows Server, storage, Hyper-V, VMware, M365 & Azure)
- Cloud (M365, Azure, Intune, SharePoint)
What you'll be doing
- Providing high quality customer experience for the installation and maintenance of customers' ICT solutions, remotely and onsite
- Acting as an esc
