Recovery Analyst Student

About the role:

Forter is looking for a Recovery Analyst Student to join our team and help increase our merchants’ margins by fighting fraud chargebacks.

As a member of our growing Recoveries team, you will build and submit dispute cases to recover funds on behalf of our merchants. You’ll work hands-on across payment platform portals, track each case through to its outcome, and help us keep our success rates high. Most of our process is automated, and this role owns the part that still requires a person.

We are looking for a results-driven person with strong attention to detail, a high sense of responsibility, and a strong teamwork mentality.

What You’ll Be Doing

• Become an expert in fraud chargebacks and recovery.

• Manage end-to-end dispute workflows directly across multiple payment platform portals.
• Track, update, and maintain accurate dispute statuses to ensure seamless operational tracking.
• Monitor chargeback outcomes to identify recurring patterns and support team performance improvements.
• Contribute ideas to improve our performance and streamline and automate our processes, using AI tools.

Who You Are&l