Air Freight Operations Specialist (f/m/d)
About Us
What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process.
About the role
Our Operations team is at the forefront of digital logistics management, leveraging our innovative technology to drive change. In a constantly evolving industry that demands continuous innovation, our agility gives us a significant competitive advantage. We provide a digitally-focused service that is fundamentally centered on people.
In the role of an Air Freight Operations Specialist (f/m/d), you will own the end-to-end process of delivering high-quality transport services and comprehensive customer support, with a direct focus on achieving high customer satisfaction.
Key Responsibilities
Manage End-to-End Shipments: Oversee shipments from booking to invoicing, ensuring a smooth and efficient process.
Customer Support & Consulting: Advise and support clients throughou
